Returns and exchanges in store:. In the case of store-bought returns, if you have paid using a credit/debit card or cash, the full refund will be made in our stores:. As long as the online purchase confirmation email is presented with the correspondi
No, we’re sorry, but you can’t return or exchange your order on our website if you purchased in a store. All in-store purchases must be handled in store, because our website doesn't detect orders placed in-store. Please note: International stores ope
Yes, if your order online is a national order you can return your order placed online at one of our national Stores:. You have 30 days from the moment your order is shipped. ⚠️ Note: international stores operate independently, so you can't process a
Returns follow a different process from the original shipment, as they require a specific logistics protocol. ⚠️ First, make sure to submit your return request through our form. We cannot accept any returns that are not registered through our form. O
What if the item I receive is damaged or defective?. At Nude Project, we do our best to ensure all our garments arrive in perfect condition. However, even for us, it's hard to keep everything 100% under control. But don’t worry — if you’ve received a