Can I return or exchange my order placed online in the store?Updated 9 hours ago

Yes. 

If your order was placed online or in a domestic store (Spain), you can return and/or exchange it at any of the following stores:

• Nude Project Madrid (Fuencarral, 18)
• Nude Project Valencia (Calle de Martínez Ferrando, 1)
• Nude Project Barcelona (Carrer Canuda, 37)
• Nude Project Ibiza (Av. de Bartomeu de Roselló, 5)

If your order is international, you can return and/or exchange it in a store located in the same country:

• Nude Project Amsterdam (Leidsestraat 31)
• Nude Project Milano (Corso di Porta Ticinese, 64) *Exchanges only, no returns.
• Nude Project Lisbon (R. Áurea, 153)
• Nude Project Berlin (Alte Schönhauser Str. 28)

⚠️ Important: La Roca Village and Las Rozas operate independently and only accept exchanges and/or returns for items purchased in those same stores.

You have 30 days from the shipping date of your order to visit one of our stores.

It is necessary to present the online purchase confirmation email in the store to process the refund and accept the return. We don’t refund the shipping cost. The refund will be returned to the same payment method used at the time of purchase, within 3 to 5 business days, depending on the bank.

Items must be in the same condition as when they were received.