You can check the status of your order by clicking here:. ORDER TRACKING. You can write the email address at the time of purchase and the tracking number if you have it. If not, you can enter the zip code.

You can check the status of your order by clicking here:&#xA0;<a href="https://nude-project.com/pages/tracking" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">ORDER TRACKING</a>You can write the email address at the time of purchase and the tracking number if you have it. If not, you can enter the zip code.<div data-block="true" data-editor="a8ar2" data-offset-key="aesgo-0-0" id="isPasted"><div data-offset-key="aesgo-0-0">Info shipping times:</div></div><div data-block="true" data-editor="a8ar2" data-offset-key="1r59r-0-0"><div data-offset-key="1r59r-0-0"> </div></div><div data-block="true" data-editor="a8ar2" data-offset-key="at6cs-0-0"><div data-offset-key="at6cs-0-0">- National and Portugal orders may take around 3-5 working days.</div></div><div data-block="true" data-editor="a8ar2" data-offset-key="dn690-0-0"><div data-offset-key="dn690-0-0"> </div></div><div data-block="true" data-editor="a8ar2" data-offset-key="b3u6d-0-0"><div data-offset-key="b3u6d-0-0">- The rest of Europe 6-8 working days.</div></div><div data-block="true" data-editor="a8ar2" data-offset-key="ak5s5-0-0"><div data-offset-key="ak5s5-0-0"> </div></div><div data-block="true" data-editor="a8ar2" data-offset-key="2v2um-0-0"><div data-offset-key="2v2um-0-0">- International orders around 6-10 days. &gt;&#xA0;If your order is addressed to a country outside the European Union, it may be subject to pay fees, taxes, or other charges due to local or customs laws. You have more info&#xA0;<a href="https://nude-project.com/es/pages/help-center?hcUrl=%2Fes-ES%2Fenvios-internacionales-446313">here</a>.</div></div><div data-block="true" data-editor="a8ar2" data-offset-key="f08re-0-0"> </div><div data-block="true" data-editor="a8ar2" data-offset-key="c6ggc-0-0"><div data-offset-key="c6ggc-0-0">- Canary Island around 7-10 days. &gt; If your order is destined for the Canary Islands, you may be subject to taxes or duties if the order exceeds 150&#x20AC;. Also, Remember to always add your ID at check-out or contact to us here: help@nude-project.com.</div> </div>

Where is my order?

You have 10 minutes to change your email after completing the purchase. After those 10 minutes, please check your spam folder, and if you still can't find it, you can reach out to the team for assistance here: help@nude-project.com, and we’ll locate

You have 10 minutes to change your email after completing the purchase. After those 10 minutes, please check your spam folder, and if you still can&apos;t find it, you can reach out to the team for assistance here:&#xA0;<a data-fr-linked="true" href="mailto:help@nude-project.com">help@nude-project.com</a>, and we&#x2019;ll locate it. If it&#x2019;s necessary, we would change the purchase email and forward it. Please tell us your full name.If you want to make sure that you receive our emails on future occasions, please add us to the desired mailing list and make sure that the e-mail you used for your purchase is the correct one.

Why haven't I received the confirmation email?

Requesting a cancellation is not possible. By completing your purchase, you agree to our terms of use. Also, once you have placed your order and been charged, we cannot modify the components. This means that we cannot change sizes. I'm sorry for the

Requesting a cancellation is not possible. By completing your purchase, you agree to our terms of use.Also, once you have placed your order and been charged, we cannot modify the components.&#xA0;This means that we cannot change sizes.&#xA0;I&apos;m sorry for the inconvenience, but you will have to wait until you receive it and process it through this <a href="https://returns.reveni.io/nude-project" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(0, 0, 0); background-color: transparent; text-decoration: none;" title="form">form</a>. (return shipping costs are to be covered by the customer.)But, if you have made a mistake with the address, don&apos;t worry! To make a change of address, you have 10 minutes after the purchase. After these minutes, if you want to change the address, you must wait until you receive the tracking number, and then you can contact the shipping agency and change it. In addition, you can choose to have your order delivered to a parcel shop.

Can I cancel or modify my order?

Our logistics operator will contact you if there is a failed delivery to make sure you receive it as soon as possible. If you prefer, you can contact the transport services that are processing your order by calling or through their website to arrange

Our logistics operator will contact you if there is a failed delivery to make sure you receive it as soon as possible. If you prefer, you can contact the transport services that are processing your order by calling or through their website to arrange a new delivery.&#xA0;There are two main reasons why you may not have received your order:&#xA0;Wrong address: we recommend checking if the provided address is correct.Failed deliveries: GLS and UPS will try up to two times to deliver the package. Then, they can leave it in a parcel shop.&#xA0;Remember that you can check the status of your order&#xA0;<a href="https://nude-project.com/es/pages/tracking">here</a>. &#x1F440;&#xA0;If the order cannot be delivered and is being returned to the sender, we will issue your refund once the package has been received at our warehouse. We don&apos;t re-ship your orders.If you still need help, let us know.

My order

Where is my order?

Why haven't I received the confirmation email?

Can I cancel or modify my order?

I didn't receive my order, what happened?