You can check the status of your order by clicking here:. You have two options:.

You can check the status of your order by clicking here:&#xA0;<table style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: rgb(234, 227, 217);"><div style="text-align: center;"><a href="https://nude-project.com/pages/tracking" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">ORDER TRACKING</a></div></td></tr></tbody></table><hr>You have two options:<ul style="list-style-type: circle;"><li>Use the same email address at the time of purchase and your shipping postal code.</li><li>The tracking number, if you have it. Please note: this is the carrier&apos;s tracking number, not your order number.</li></ul><div data-block="true" data-editor="a8ar2" data-offset-key="aesgo-0-0" id="isPasted"><hr><div data-offset-key="aesgo-0-0">If you need information about shipping times,&#xA0;you can find it <a href="https://nude-project.com/pages/help-center?hcUrl=%252Fes-ES%252Farticles%252Fenvios-y-entregas-123335">here</a>:</div></div><div data-block="true" data-editor="a8ar2" data-offset-key="1r59r-0-0"><div data-offset-key="1r59r-0-0"> </div></div><div data-block="true" data-editor="a8ar2" data-offset-key="at6cs-0-0"><div data-offset-key="at6cs-0-0">For further assistance, feel free to reach out to us at help@nude-project.com.</div></div><div data-block="true" data-editor="a8ar2" data-offset-key="c6ggc-0-0"> </div>

Where is my order?

If you haven't received your order confirmation email, please note that sometimes it may be automatically linked to the email associated with your default payment method. You have 10 minutes to change your email after completing the purchase. After t

If you haven&apos;t received your order confirmation email, please note that sometimes it may be automatically linked to the email associated with your default payment method.You have 10 minutes to change your email after completing the purchase. After that, please check your spam folder.If you still can&apos;t find it, you can reach out to the team for assistance here: <a data-fr-linked="true" href="mailto:help@nude-project.com">help@nude-project.com</a>, and we&#x2019;ll locate it.&#xA0;&#xA0;If it&#x2019;s necessary, we can update the email and resend the order information.&#xA0;To locate your order, we&apos;ll just need your full name, shipping address, and purchase date. If you want to make sure that you receive our emails on future occasions, please add us to the desired mailing list and make sure that the e-mail you used for your purchase is the correct one.

Why haven't I received the confirmation email?

Requesting a cancellation is not possible. By completing your purchase, you agree to our terms of use. Also, once you have placed your order and been charged, we cannot modify the components. This means that we cannot change sizes. I'm sorry for the

Requesting a cancellation is not possible. By completing your purchase, you agree to our terms of use.Also, once you have placed your order and been charged, we cannot modify the components.&#xA0;This means that we cannot change sizes.&#xA0;I&apos;m sorry for the inconvenience, but you will have to wait until you receive it and process it through this <a href="https://returns.reveni.io/nude-project" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(0, 0, 0); background-color: transparent; text-decoration: none;" title="form">form</a>.&#xA0;Note: Return shipping costs are to be covered by the customer.<hr>Have you made a mistake with the address? Then don&#x2019;t worry! &#x1F91D;You have 10 minutes after the purchase.&#xA0;After these minutes, if you want to change the address, you must wait until you receive the tracking number, and then you can contact the shipping agency and change it. In addition, you can choose to have your order delivered to a parcel shop.

Can I cancel or modify my order?

There are two main reasons why you may not have received your order:. If the order cannot be delivered and is being returned to the sender, you will receive an email with instructions to process the refund. We're sorry, but we're unable to resend the

There are two main reasons why you may not have received your order:<ol><li>Incorrect address: We recommend double-checking that the shipping address you provided is correct. If it isn&apos;t, the shipping carrier will usually contact you directly in case of a delivery issue. You can also reach out to them directly via phone or their official website to manage any updates. Meanwhile, we&apos;ll send you real-time email updates about the status of your order.&#xA0;</li><li>Filed deliveries:&#xA0;Both GLS and UPS will attempt to deliver the package up to two times. If delivery is unsuccessful, they may leave your package at a nearby Parcel Shop, where you&apos;ll need to pick it up.</li></ol>If the order cannot be delivered and is being&#xA0;returned to the sender, you will receive an email with instructions to process the refund. We&apos;re sorry, but we&apos;re unable to resend the same order once it has been returned.You can check your order status here:<table style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: rgb(234, 227, 217);"><div style="text-align: center;"><a href="https://nude-project.com/es/pages/tracking"> ORDER STATUS</a></div></td></tr></tbody></table>If you still need help, feel free to reach out to us at <a href="mailto:help@nude-project.com">help@nude-project.com</a>. We&apos;re happy to assist you.&#x23F3;Please note: during peak periods such as Black Friday, Christmas, or Private Sales, shipping may take longer than usual.

My order

Where is my order?

Why haven't I received the confirmation email?

Can I cancel or modify my order?

I didn't receive my order, what happened?