Returns and changes in store:. You can return or change your national order for free at our Nude Project Madrid store (Fuencarral, 47), Nude Project Valencia store (Calle de Martínez Ferrando, 1), Nude Project Barcelona store (Carrer Canuda, 37), o N

Returns and changes in store:You can return or change your national order for free at our Nude Project Madrid store (Fuencarral, 47), Nude Project Valencia store&#xA0;(Calle de Mart&#xED;nez Ferrando, 1), Nude Project Barcelona store&#xA0;(Carrer Canuda, 37), o Nude Project Bilbao&#xA0;(Portuko Markesaren Kalea, 11)&#xA0;or Nude Project Ibiza Store&#xA0;(Calle Av. de Bartomeu de Rosell&#xF3;, 5).International stores operate independently, and you can only process a change or return at the same store where you purchased it (including our store in La Roca Village, Local 16). But remember that our Milano store&#xA0;doesn&apos;t accept returns.With the receipt of the order, you have&#xA0;30 days&#xA0;to make a refund or to change the product; as long as the items are in the same condition in which they were received.&#xA0;To avoid any confusion in our warehouse, we cannot process returns for multiple orders in a single package, as each order has a unique order number. Combining them could lead to delays or errors in handling the return. Each return will need to be processed separately.In the case of store returns, your refund will be reflected in the original payment method within a period of 3 to 5 days, depending on the bank.Returns by delivery company:If you bought online, you can also return your items by mail. Since the date of shipment, you have&#xA0;30 days to register your return request through this <a href="https://returns.reveni.io/nude-project" rel="noopener noreferrer" target="_blank">form</a>. You only need the order number and email. Items must be in the same condition in which they were received. You will immediately receive both the return label by email as well as the refund in the original method of payment, through an IBAN number or in store credit.Nude Project is not responsible for the amounts paid for delivery logistics efforts, and we don&#x2019;t refund shipping costs.The price of the return is: &#x20AC;4.9 in Spain /&#x20AC;10 European Union /&#x20AC;25 outside Europan Union.Returns are not accepted if an exchange has already been made.&#xA0;Exchanges by delivery company:From the moment your order is shipped, you have&#xA0;30 days to register your exchange request through this <a href="https://returns.reveni.io/nude-project" rel="noopener noreferrer" target="_blank">form</a>. You only need the order number and email. Items must be in the same condition in which they were received. Another order number will be generated and shipped within our usual delivery times.The price of the exchange is: In Spain the first exchange is free, the second exchange is &#x20AC;3.9/ European Union the first exchange is &#x20AC;6.9/ Outside Europan Union the first exchange is &#x20AC;19.9, the second exchange is &#x20AC;24.9.We do not accept exchanges from the Canary Islands, Liechtenstein, Azores, and Japon we only accept returns. They will have to request through this <a href="https://returns.reveni.io/nude-project" id="isPasted" rel="noopener noreferrer" target="_blank">form</a>, but the customer will have to process it independently. Important: Once we receive your order in our warehouse, it goes through an inspection process. We reserve the right to accept or reject the return. We will not accept returns in bad condition (stained, broken, or other products not from our shop). Unfortunately, we will not issue a refund or send the item.

What is our return policy?

NUDE PROJECT

Return Policy

Where is my order?

Why haven't I received the confirmation email?

Can I cancel or modify my order?

I didn't receive my order, what happened?

My order

Loyalty plan

Loyalty Plan

Peninsular and canary islands shipments

International shipments

Shipping and Deliveries

How can I exchange my order/get a refund?

Can I return or exchange my order placed in a store through the website?

Can I return or exchange my order placed online in the store?

How soon will I receive my new order or my refund?

Damaged items

Returns and Exchanges

What payment method do we accept?

Can I use more than one discount code on my order?

Gift Card

Orders Info

Which size should I order?

Sizes and Fit

Additional Information